Deputy Country DirectorMedical Emergency Relief International (Merlin)
Closing date: 31 Jan 2010
Location: Democratic Republic of the Congo (the) - Maniema
Programme: Democratic Republic Of Congo
Responsible To: Country Director
Location: Kindu, Maniema Province with frequent travel to field sites
Start Date: ASAP
Duration: 12 - 24 Months
Salary: £26,711 - £28,936 per annum (dependant on relevant experience) inclusive of annual Cost of Living allowance.
Benefits: Insurance cover, accommodation, free return flights, annual loyalty bonus, R&R and 24 days annual leave.
Only short-listed applicants will be contacted. Due to the urgency of this position, applications will be short-listed on a regular basis and we may offer this post before the closing date.
Please note: this is an unaccompanied position.
Merlin International Profile
Merlin is the only UK specialist charity, founded in 1993, which responds worldwide, with vital healthcare and medical relief for vulnerable people affected by natural disasters, conflict and healthcare collapse. Each year, Merlin assists more than 15 million people, in up to 30 countries, through working with local healthcare actors including government, community groups and NGOs.
Background and Context
The Democratic Republic of Congo (formerly Zaire) is the third largest country in Africa and one of the poorest. Decades of dictatorship and an ongoing, unresolved civil war has left much of the national infrastructure destroyed.
Merlin has been operational in eastern DRC since 1997 when it established emergency medical support to populations in Maniema Province. Merlin teams have been providing emergency medical care to the most vulnerable, accessible populations in Maniema Province, Kasai Oriental Province, North Kivu and Orientale Province, and in response to the Goma volcanic eruption of Jan 2002. Activities include: emergency response, primary health support and supply, secondary health support and supply, reproductive health, institutional capacity building, nutrition, wat/san, rehabilitation of health facilities.
Merlin is the sole source of essential medical support for over 200 primary & secondary health facilities, providing health care to over 1,800,000 beneficiaries.
In Maniema Province, Merlin is implementing a DFID (British government) funded 3 years free health care project throughout 10 health zones.
In North Kivu, Merlin implements DFID,OFDA and ECHO funded primary healthcare projects in Manguredjipa, Biena, Oicha, Mutwenga Health Zones, in Kayna, Rutshuru, Binza and Birambizo Health Zones with emergency support to IDP’s within the province.
Merlin’s Goma office is a management and support office for nine field-site projects in eastern DRC. The office handles the financial and reporting aspects of a multi-millions dollar grant portfolio, the HR and administrative requirements for approximately 35 expatriates and 300 national staff, most national and all international purchasing, and in-country transportation (often by air) – of staff and material between the Goma office and field sites.
The DRC programme is managed by the country director who sits in Kinshasa and two deputy country directors. One sits in Goma and manages Merlin programme in Nord Kivu Province, the other one sits in Kindu and manages Merlin programme in Maniema Province.
Main purpose of the role
To support the Country Director in the operational management of the DRC programme in Maniema Province, inlcluding recruitement, security, logisctics and human resources. Line manage the Programme Coordinators and ensure compliance to Merlin policy and procedures.
Overall Objectives (scope)
To act as Country Director (CD) in the CDs absence as required
To manage all programme operations in Maniema Province, review management systems, and make appropriate improvements
To play a key role in developing Merlin’s position within eastern DRC
To monitor and maintain compliance with administrative and logistics procedures
To work closely with CD and Logistics Coordinator (Logco) in the monitoring of security and compliance with security guidelines
To assist CD in all expatriate and national staff recruitment and management
Responsibilities
Operational Management
Assist in drawing up plans, proposals, and budgets for new projects and extensions of projects in conjunction with the capital and field sites teams
To assist CD in identifying new areas of need and potential areas for project development and donor funding in eastern DRC
Ensure regular communications are maintained between the field sites, Merlin Goma, Merlin Kinshasa and Merlin London
Maintain a strong working relationship with the Country Management Team: Country Director, Country Health Director, Deputy Country Director for North Kivu Province, Logco, HR/Admin Manager and Finance Manager.
Ensure adherence to timelines for all proposals and review proposals as necessary.
Ensure reports are completed in accordance with deadlines and undertake report editing where necessary.
Assist in assessment or evaluation planning and execution in Merlin field sites.
Line manage all Relevant Operation Coordinators and relevant Project Coordinators and Programme Assistants to ensure that appropriate Merlin management, administration, personnel, logistic, finance, and communication systems are in place.
Travel to the project in country as per the DRC mission needs.
Security
Ensure field site security guidelines are reviewed at least quarterly
Ensure all security incidents are appropriately recorded and reported by project managers to relevant parties
Actively monitor field site security and advise the CD about developments
Act as the security focal point for Maniema Province
Notify CD, international, and national staff of any increases oroutbreaks of insecurity and advise on specific actions that should be taken.
Logistics/Finance/Administration
Ensure all projects adhere to Merlin’s systems and procedures
Ensure that project implementation meets donor compliance requirements
Review budgets for submission to donors and provide advice and assistance where necessary
Maintain an overview of project spending and financial reporting and provide advice and assistance on project spending and budgeting
Human Resource Management
Maintain good team communication, engender good team dynamics and take remedial action when problems occur
Support team members professionally and monitor and support stress management
Carry out appraisals according to Merlin’s Human Resource procedures
In liaison with CD, ensure all new team members are adequately briefed on arrival in the field, and departing team members are debriefed
Work with CD to maintain up-to-date job descriptions for international staff and together with the HR Manager assist with the preparation of job descriptions for national staff
Review international staff applications and conduct interviews for short-listed candidates
Provide support to administrative team in the recruitment process for national staff
Ensure with HR/Admin Manager that international staff leave requests are processed and HR files regularly updated
Ensure procedural compliance for:
- International staff appraisal deadlines for anyone immediately managed by the relevant Operations Coordinators or relevant Project Coordinators.
- Staff movements, ensuring all relevant parties are informed (Goma, Field sites, Kinshasa, London) in a timely fashion
Maintain good inter-team communications and engender positive team dynamics.
Plan national and international staff requirements and liaise with the CMT and the Human Resource department in London with approval of the CD
Representation
In coordination with the CD, represent Merlin in eastern DRC to donors, local and national health authorities, other NGOs, and any other parties as required.
Support the CD’s strategic co-operation initiatives with international and national NGOs active in Eastern DRC
Other
Provide coverage for other posts when needed and carry out any other responsibilities as requested by the Country Director.
Person Specification
Essential
Strong communication skills, with excellent written and spoken English & French
Extensive field humanitarian experience in a management role
Strong project management skills and tools as well as proposal drafting and report drafting
Understanding of logistics
Strong knowldege of donors compliance such as ECHO, DFID, OFDA and GFATM
Strong security management experience
Strong leadership skills
Good communication skills
Proven problem solving and organisational skills
Flexibility and the ability to remain calm under pressure
Experience of conducting needs assessments and project development
Experience of financial and administrative management
Experience in HR management
Ability to work under stressful conditions in an isolated area with basic living conditions
Good team-worker and able to live and work closely with a small team
Experience of establishing strong working relationships with colleagues from different functions and cultures
Experience of a flexible approach to managing and prioritising a high workload and multiple tasks in a fast paced environment with tight deadlines
Experience of proactively identifying and addressing issues
Confident and proficient in the use of MS Office
Ability and willingness to undertake frequent travel to field sites
An understanding of and commitment to Merlin’s mission and values
Desirable
Previous experience of working in East/Central Africa, particularly the Great Lakes region
Experience in the health sector
Data Protection
Please note, on submitting your application, you are agreeing to Merlin holding and using the information that you have given for the purposes of recruitment and employment – should an offer be made.
In order to process your job application, it may be necessary for your application to be sent to the Country Director (in the country you are applying for) for consideration. If you do not agree with this, please state so when applying.
How to apply
To apply for this position
Please download an application form from our website http://www.merlin.org.uk Completed form should be emailed to applications@merlin-uk.org stating in the subject field the job title, country and reference number (if any).
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