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Thursday, April 15, 2010

Receptionist -The Kenya Episcopal Conference

Duties and Responsibilities

Takes charge of the Switchboard
Receiving and routing of telephone calls to the correct person/department
Ensuring visitors are recorded and dealt with appropriately
Answering all calls which come in through switchboard quickly and politely
Forwarding callers to the appropriate extension
Providing callers with requested information
Keeping the reception area clean
Handles incoming and outgoing telephone calls, emails and faxes.
Receives inquiries courteously, answers those of general nature and routes others appropriately to relevant offices
Receives visitors at the entry post and directs them appropriately
Maintains register of telephone calls made through the Switchboard
Keeps records of all private external telephone calls made by staff members
Liaises with Administration Manager on matters relating to ensuring that the telephone system is functioning efficiently at all times
Keeps the mailing list updated in consultation with the Personal Secretary to the Secretary General.
Qualifications
Certificate in Business Studies or its equivalent
Has a Certificate in Telephone/Receptionist training
Has a Certificate in Office Practice II training
Able to work under minimum supervision
Computer literate (Microsoft Word, Micro soft excel, P general computer proficiency)
Be a person of high moral and social integrity
Have good interpersonal and communication skills
Excellent written and oral communications skills in English
Performance Indicators
Extent of carrying out duties and responsibility above.
Personal Traits
Is a committed Catholic, with good recommendation from own Parish Priest
Is a person of attested integrity, with high degree of stewardship of resources
Is innovative and assertive
Is able to work under little supervision
Is able to serve people of all types of temperament.
Our recruitment procedures shall be followed.

Applications should be addressed to:-

Secretary General
Kenya Episcopal Conference-Catholic Secretariat
P.O Box 13475-00800
Nairobi.

To reach him on or before 21th April 2010

Only shortlisted candidates will be contacted

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